Shipping Policy

At DREAMREST SLEEP LLC, we are committed to delivering your furniture beds safely and promptly to your doorstep. Please read the following information carefully to understand our shipping procedures, timelines, and policies.

1. Shipping Areas

We currently ship to all 50 states within the United States. For international shipping inquiries, please contact our customer service team at [email protected] for availability and shipping rates.

2. Processing Time

Orders are typically processed within 2-4 business days after payment confirmation. Custom or special orders may require additional processing time, which will be communicated at the time of purchase.

3. Shipping Methods and Carriers

We partner with reliable freight and courier services to ensure safe delivery. Shipping methods may include standard ground freight, white-glove delivery, or curbside delivery, depending on the product size and destination.

  • Standard Ground Shipping: Estimated delivery time is 5-10 business days.
  • White-Glove Delivery: This service includes delivery inside your home, assembly, and removal of packaging materials. Delivery times vary and will be confirmed when scheduling.
  • Curbside Delivery: Delivery is made to your driveway or curb. Customers are responsible for moving the product indoors.

4. Shipping Costs

Shipping fees are calculated based on the size, weight, and destination of the order. Shipping costs will be clearly displayed during checkout. Occasionally, promotional free shipping offers may apply.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number and estimated delivery date. Please use this information to monitor your shipment.

6. Delivery Issues

  • Please inspect your shipment upon delivery. If you notice any damage or missing items, please report it immediately to the delivery driver and contact our customer service within 48 hours.
  • If delivery is attempted and no one is available to receive the shipment, a second delivery attempt may incur additional charges.
  • We are not responsible for delays caused by the carrier due to weather, holidays, or other unforeseen circumstances.

7. Address Changes

Please ensure your shipping address is accurate and complete at the time of order. Requests for address changes after order processing may cause delays or additional fees.

8. Returns and Exchanges Related to Shipping

For returns or exchanges due to shipping damage or errors, please contact our customer service team promptly with photos and details so we can assist you efficiently.

If you need the policy adjusted for more specific terms, international shipping details, or special delivery services, just let me know!